Shipping and Returns
Shipping
- Orders are processed within 1-3 business days, in-stock items only.
- Shipping rates are calculated at check-out.
- Carrier options and your delivery options are supplied at check out.
- Shipping times from carriers may vary.
- Arrival times vary based on shipped-to location.
Holiday Shipping Deliveries
Order by December 15, 2020 for Guaranteed Holiday Delivery
- Free Standard Ground Shipping Only.
- Shipping and Express/NextDay Shipping (Extra charges may apply). Can not be held responsible for shipping delays once it leaves our facility, or unforeseen weather conditions.
Free Shipping
- Free Shipping is standard ground shipping. We choose the best shipping method to reach your destination.
Covid-19
Presently, all shipping is on schedule. Due to current supply and demand on our product, shipping times may vary based on inventory & ship date. Thank you for understanding. Any questions, please contact support@intricacyco.com.
Tracking
- Tracking and receiving your package is your responsibility and to be available for your delivery.
- Intricacy Timepieces can not be held responsible for package(s) once it leaves our facility and in the possession of the carrier/shipper.
- We can not be held responsible for any packages that my be stolen or returned because you were not available.
- Shipping and tracking info will be supplied to you once the order is shipped. You can also look up this information in your order details.
Refunds
- All sales are final. We do not offer refunds as we are partnered with a charity.
Returns
- 4663 Executive Dr. suite 12
- Columbus, Ohio 43220
Questions on Your Order
Let us know if you have any questions or comments. As a new company I want your experience to be 100% satisfied. Please just reach out:
Contact Us:
- Cody@intricacyco.com
- Call +1 (614) 687-3738