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Shipping and Returns

Shipping

  • Orders are processed within 1-3 business days, in-stock items only.
  • Shipping rates are calculated at check-out.
  • Carrier options and your delivery options are supplied at check out.
  • Shipping times from carriers may vary.
  • Arrival times vary based on shipped-to location.

Holiday Shipping Deliveries

Order by December 15, 2020 for Guaranteed Holiday Delivery

  • Free Standard Ground Shipping Only.
  • Shipping and Express/NextDay Shipping (Extra charges may apply). Can not be held responsible for shipping delays once it leaves our facility, or unforeseen weather conditions.

    Free Shipping

    • Free Shipping is standard ground shipping. We choose the best shipping method to reach your destination.

    Covid-19

    Presently, all shipping is on schedule. Due to current supply and demand on our product, shipping times may vary based on inventory & ship date. Thank you for understanding. Any questions, please contact support@intricacyco.com.

    Tracking

    • Tracking and receiving your package is your responsibility and to be available for your delivery.
    • Intricacy Timepieces can not be held responsible for package(s) once it leaves our facility and in the possession of the carrier/shipper.
    • We can not be held responsible for any packages that my be stolen or returned because you were not available.
    • Shipping and tracking info will be supplied to you once the order is shipped. You can also look up this information in your order details.

    Refunds

    • All sales are final. We do not offer refunds as we are partnered with a charity.

    Returns

    • 4663 Executive Dr. suite 12
    • Columbus,  Ohio 43220

      Questions on Your Order

      Let us know if you have any questions or comments. As a new company I want your experience to be 100% satisfied. Please just reach out:

      Contact Us: